1. Transfer funds via iBanking to complete Top-Up.
3. After Transfering, click "Back" and refresh your device to see your updated balance.
4. You may have to wait 3-5 minutes before the Top-Up is reflected.
“Services”, refers to the services provided through our website
“Users” or “You”, refers to the user or person using our website
“Virtual Items “, refers to any computer game items, skins, comestics or gift codes
“Buyer(s)”, refers to the individual or entity seeking to purchase Goods from Sellers
“Seller(s)”, shall refer to the individual or entity seeking to sell Goods to Buyers.
The information contained on this Site is provided on an “as is” basis, without any knowledge as to your specific circumstances. The site may become unavailable due to maintenance or malfunction of computer equipment or other reasons.
The Website, Content, and Services are owned by G2CGame and constitute proprietary information and property and are protected by Singapore copyright and/or trademark law, as well as applicable foreign laws.
G2CGame hereby grants permission to you to use the Content, provided that the following conditions are fulfilled,
(i) your usage of the content is solely for your personal use or non-commercial use (apart from purchasing or selling Virtual Items);
(ii) You do not alter or change or sell the Content; and
(iii) You do not replicate, share, distribute, or otherwise use the Content for any public or commercial purpose, including the use of the Content on any other website which constitutes as duplication and plagiarism. These limitations are given exceptions, in the event whereby G2Cgame website provides features allowing You to distribute the content via mobile phone, email, social media, forums, or another method. If however, You violate to any of these terms, your permission to use the Content automatically terminates without prior notice.
Through its Services, G2CGame provides an online marketplace platform that assists users to find, compare, purchase, and sell Virtual Items, skins, gift cards and more for use within computer games or as gift cards currency in the associated avenues. G2CGame’s services are more fully described at the FAQ section of our website. G2CGame receives a fee from Sellers for connecting them with Buyers; however, G2CGame only acts in its escrow capacity and is not involved in the provision or selling of the Virtual Items shown on the platform. Under no circumstances is G2CGame acting as an employee, broker, agent or employer of Users in the sale and purchase of Virtual Items. Accordingly, G2CGame platforms acts only as an marketplace platform, and G2CGame is not and will not be a party that is held liable to any forms of agreement that arises from your interactions with any Buyer or Seller for any issues pertaining to the transactions on Virtual Items and skins on the platform. Users understand and agree that G2CGame makes no representation as it has no control over any matters pertaining to any qualities or characteristics of the Virtual Items and skins being sold by Sellers. G2CGame Market does not warrant that any Goods, prices, taxes, or descriptions are accurate, complete, or reliable and any forms of such information should only be used as a reference. You, as a Buyer or Seller, are responsible to perform your own due diligence for the payment of all applicable taxes, including, but not limited to, sales and use taxes that are applicable to you.
All users who use G2CGame's website and services are subjected to the following conditions: You agree
(i) under no circumstances, to not use G2CGame's services for any illegal, or unauthorized purposes that are lawfully wrong and to comply with all applicable laws, rules and regulations (whether local, state, or federal);
(ii) without exception, to not engage in any behaviour or activities that are violent, defamatory, hateful, pornographic, racist, threatening, or otherwise objectionable as determined by G2CGame in its sole discretion; and
(iii) that you will not under any capacity, interfere or disrupt G2CGame's servers or networks that are connected to the Services, including, but not limited to, the transmission of any harmful works and files such as viruses, malwares, spyware or any other codes that are destructive in nature.
G2CGame will act only as an intermediary to facilitate the proper exchange of goods and payments involved in the transaction process between buyers and sellers on the marketplace platform. Under no circumstances is G2CGame warrant any claims related to the marketplace's items or prices. To the extent that should a dispute arises between a Buyer and a Seller, Buyers agree that his/her sole recourse for any and all claims related to the Goods, Virtual Items and skins and more sold by Sellers shall directed to G2CGame. Likewise, Seller agrees that his/her sole recourse for any and all claims related to the Goods, Virtual Items and skins and more purchased by Buyers, including payment disputes, shall be G2CGame's responsibility and to be resolved by G2CGame.
In the event that there is a technical error arising from a lawful transaction between a buyer and seller, G2CGame shall be liable for any errors and mistakes for the failure of transmitting funds and money to the buyer or Virtual Items or skins to the seller. Additionally, G2CGame is responsible for all customer service follow-ups. If the Virtual Items or skins or money were not properly delivered due to a technical error from G2CGame platform, G2CGame shall provide a replacement item and/or refunds as part of its obligation fulfilment.
Notwithstanding the preceding paragraphs, all funds received from a Buyer and Goods received from a Seller will be held in escrow by G2CGame. Once a Buyer initiates a purchase of a Good, G2CGame will complete the transaction. Once a transaction is completed, it cannot be cancelled and no monies will be refunded and no Goods will be returned.
There is no forms of partnerships, joint venture, employment or agency that exists between G2Cgame and its Users, and nothing in document or verbal promises which shall constitute as creating any joint venture, partnership, or employment relationship between G2CGame and its Users.
Sellers represents and warrants that any Virtual Items or skins that is listed on the marketplace are own by him/her and is in compliance with all applicable laws in connection with the entire process of the sale of such Goods.
In order to use G2CGame services, a G2CGame account is needed. To register for an G2CGame account, users are required to create a Steam account managed by Valve corporation (https://store.steampowered.com/join/?). You agree to sign on and register for the Service through your Steam account provided by the Valve Corporation or Valve S.a.r.l. (individually and collectively,”Valve”). You are solely responsible for managing your account and password and for keeping your password confidential, and for restricting access to your account. G2CGame is not affiliated in any way with Valve and Its affiliates. You agree that the terms of any respective Steam subscriber agreements and/or terms and conditions, and/or policies shall apply to You in all respects. Any warranties, rights, obligations or other contractual relationship that You have with respect to your Steam account and Valve shall remain consistent with, but in addition to these Terms.
You shall ensure all information that You submit is accurate and updated. G2CGame Reserves the right and may, in its sole discretion, refuse to offer access or use of the Services at any time. G2CGame services are not available to any persons who are prohibited by law in any other jurisdiction. In order to register an G2Cgame account, you will be asked to provide us with certain information such as handphone number and password. You are solely responsible for maintaining the confidentiality of your account and password. We cannot and will not be liable for any loss or damage arising from your failure to comply with the above. G2CGame will have the right to investigate and prosecute violations of any term or provision of this Agreement or your use of the Site and Service. This may include a permanent ban on the use of the services. You acknowledge that, although G2CGame has no obligation to monitor your access to your use of the Site and Service, it has the right to do so for the purpose of operating the Site and Service, to ensure your compliance with this Agreement. By accepting these terms you waive all rights not specifically set forth herein, and agree to hold G2CGame harmless from any claims resulting from any action taken by G2CGame during or as a result of its investigations.
Users recognises and understands that in the event that they chooses to use G2CGame's services, they are subjected to and agree to pay and be responsible for all applicable charges and fees for such Services. To the fullest extent permitted by law, fees paid to G2CGame are non-refundable. In extraordinary circumstances, G2CGame may consider refunding fees paid to G2CGame but is under no obligation to do so and any such refunds are at the discretion of G2CGame. Nothing in these Terms of Service obligates G2CGame to extend credit to any party.
Any request for a refund by Buyer after the escrow transaction has been completed shall be directed initially to G2CGame. G2CGame will at its own sole discretion, determine whether to intervene, attempt to resolve, rectify the dispute or to direct the Buyer to the Seller. In any case, You agree and understand that G2CGame is under no obligation to issue refunds.
You acknowledge and agree that You are the owner of any PayPal account, Wechat account, DBS account, and/or any other payment method that You submit to G2CGame for payment of Virtual Items and skins. G2CGame requires all Buyers to verify their credit cards details through any follow-ups or from its verification system. You acknowledge and agree that G2CGame may share your any payment information, credit card and related billing that you provide with companies who work on G2CGame's behalf, such as payment processors and/or credit agencies, solely for the purposes of verifying credit card ownership, checking credit, effecting payment to G2CGame and Sellers, and servicing your account. You agree that G2CGame is not responsible for any disputes that arises from the actions of any third-party payment processors and if such disputes (such as payment hold or freeze) do occur as a result, you agree that any legal claims and actions shall be solely directed against the payment processor.
In the event that a Buyer obtains a refund through his/her credit card company or via a payment processor used in the transaction processes of G2CGame, the Buyer shall be liable to G2CGame for any fees due to G2CGame for the transaction between Buyer and Seller and any expenses, cost, fees or charges imposed as a result of any chargeback or refund from the payment processor. At G2CGame's sole discretion, in the event that such chargeback and refunds does occur, G2CGame may
(i) invoice or charge a fee to Buyers;
(ii) debit or place a lien on the Buyer's account; or
(iii) subtract any subsequent fees in connection with a subsequent transaction.
To use G2CGame's Services, Buyers are required to deposit money into his/her G2CGame account. The money inside a Buyer's G2CGame account may be used to purchase Virtual Items and skins on the marketplace platform. Upon the completion of a transaction, the money involved in the transaction will be transferred into the Seller's G2CGame account. Any leftover and unused money in Buyer's/Seller's G2CGame account may be withdrawn at any time, subjected to the charges and fees stipulated and associated with the withdrawal process set forth by G2CGame.
In compliance with Anti-Money Laundering (AML) policies and regulations, G2CGame users may not deposit money and withdraw them without first spending the money within the marketplace platform.
G2CGame may also, at its sole discretion, provide information in response to valid legal processes, such as search warrants, court orders, subpoenas, or to exercise or establish its legal rights to defend against legal claims. G2CGame shall not be liable for any use or disclosure of such information by such third parties.
All monies stipulated in this Agreement and in the Service are expressed in SGD and include all applicable taxes. Users of the site might be asked to produce proof of their identity for the purpose of receiving or making payment for our services. This includes identification information such as identity photograph or bank account details or any other such documentation necessary, for verification purposes, including verification of payments received through third party payment processing e.g. (PayPal).
Users may at any time request to withdraw from their sales proceeds through the available methods offered on the site. All Virtual Items that you make available via the Service are made available for a final, non-refundable sale to other users of the Service. Making or receiving payments on the Service may be delay while G2CGame validates your compliance. G2CGame Charges fees for Virtual Items sold via our Service. You agree that this Agreement shall be subject to all prevailing statutory taxes, duties, fees, charges and/or cost, however denominated, as may be in force and in connection with any future taxes that may be introduced at any point.
You warrant that You are in ownership of all intellectual property (IP) rights in any User Submitted Content (USC) or have the appropriate license or consent from the rightful owners. By submitting your USC onto G2CGame, you grant G2CGame a irrevocable, perpetual worldwide royalty-free, transferable right and license to use, to use, adapt, copy, publish, modify, translate, create derivative works, and distribute your USC.
Any other trademarks, logos, skins, artworks and other objects appearing anywhere on The G2CGame website are the property of their respective owners. There are no implied licenses to use them, unless otherwise stipulated by the owner. G2CGame disclaims any liability for any USC or third-party content submitted to, or posted on, the platform or on any other official avenues. In the event you suspect and believe that any content on the G2CGame platform or other avenues infringes upon your trademark, copyright, or other IP right, please send a notification of your claim to G2CGame’s email address.
G2CGame logo and any G2CGame service names, logo, scripts, title header are trademarks of the site or our affiliates and may not be copied. G2CGame service names may not be used as any part of domain names, meta tag or email addresses in whole or partial as conferring any license by G2CGame to you.
G2CGame's platform may contain weblinks to external websites. These weblinks are provided solely as a convenience to users and are under no circumstances, be seen as an endorsement by G2CGame of the business practices, contents, services or products of such third-party websites. G2CGame is not responsible for any of your interactions with the mentioned third-party websites and does not make any representations regarding the products, business practices, services and content of such third-party websites. You acknowledge and agree that you assume all risk and responsibility should you decide to access and/or use these third-party websites. You are responsible for doing your own due diligence in precautionary measures to protect yourself, your computer system and mobile devices from any viruses, malwares, spyware or any other codes that are destructive in nature.
The website and services are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable law, G2CGame disclaims all warranties, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. G2CGame does not warrant that the website or services will be uninterrupted or error-free, that defects will be corrected, or that the website, services, or the servers that make them available are free of viruses or other harmful components. G2CGame does not warrant or make any representations regarding
(i) the use or the results of the use of the website or services in terms of correctness, accuracy, reliability, or otherwise, or
(ii) any goods listed on the website and purchased by you. You consent to assume all risks for any damage and loss of data to your computer system and mobile devices that arises from the use of G2CGame's platform and services, including any damages resulting from viruses. G2CGame does not authorize any entity to make any warranties on its behalf. Users are advised to not rely on such fraudulent promises and warranties made by these third parties not associated with G2CGame unless explicitly declared through G2CGame's official channels.
You acknowledge and agree that your only right with respect to any problems or dissatisfaction with the services is to request for termination of your account/or discontinue any use of the service provided.
In no event shall G2CGame or any affiliates be liable for any indirect/direct, special, general, compensatory, consequential and/or incidental, arising out of relating to the conduct of you or anyone else in connection with the use of the services, including but not limited to the loss of use, loss of profits or loss of data, whether in an action in contract, tort(including but not limited to negligence), strict liability or otherwise, arising from your use of any of the service, including, but not limited to, any errors or missions in any content, or any loss or damage of any kind incurred as a result of the use of the service/or product posted, transmitted, or otherwise made available via the service. Some states or jurisdictions do not allow part of the above limitation of liability or exclusions of warranties or disclaimer of implied terms in contracts to apply to you, the limitations, exclusions will apply to You only to the extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless G2CGame, its agent, representative, licensors, distributors, licensees, and other authorized users, and all of the foregoing entities’ respective officers, owner, employees, directors, agents, representative, and assigns from and against any and all claims, losses, obligations, damages, costs, liabilities, attorneys’ fees, and expenses arising or resulting from
(i) your usage of G2CGame's platform or Services;
(iii) the sale or purchase of any use of any Virtual Items and skins;
(iv) your infringement and violation of any third party rights, including, but not limited to, trademark, copyright or privacy rights, and
(v) any UHC, posts or verbal communication that causes damages to a third party.
You agree to without question, fully cooperate to the extent that is reasonable, for any requirement in the defence of any claim. You agree to not, without G2CGame's prior written approval, to enter into settlement agreement that affects the rights of G2CGame. In any case, G2CGame reserves the rights and authority to assume any and all exclusive defence and control of any matter otherwise subject to indemnification by You.
G2CGame acts as an escrow service and is subject to the availability of Steam, a digital distribution platform managed by Valve Corporation. The escrow service process is as follows: when a Seller transfers Virtual Items or skins to be held in escrow, the virtual item or skin is transferred from the Seller's personal Steam account to a Steam account managed by G2CGame. Users understand and agree that while the Steam account that is managed by G2CGame, G2CGame shall not be deemed liable for any issues that arises that influences the availability of the Virtual Items or skins on these Steam accounts. In the event access to these Steam accounts becomes restricted by Steam, sellers are responsible for contacting Steam to retrieve their Virtual Items or skins.
Virtual Items and skins purchased will remain on a G2CGame Steam account until it is fully transferred out into a buyer's G2CGame account. G2CGame reserves the rights to automatically list Virtual Items or skins for sale for seller if their listing was delisted and the virtual item or skin still remains inside a G2CGame Steam account and is not traded off within 30 days.
Users agree and understand that they are responsible for taxes, fees and any other expenses associated with the buying/purchase of your Virtual Items and skins resulting from charges imposed by your relationship with payment processors or the duties/taxes imposed by your local customs official or other regulatory bodies. If the need arises for customer service inquiries or disputes, users may contact G2CGame through our customer service hotline. Furthermore, payment related issues should be addressed to support@G2CGame.com. As much as possible, G2CGame strives to work towards resolves any disputes that arises from our users purchase and sale of Virtual Items or skins on the platform.
Notice:to ensure the safety of your account and the platform, G2CGAME will gradually start real name authentication. Only those who pass the authentication can withdraw cash more than S$1,000. The name in withdrawing and binding bank cards should be same
As part of Know-Your-Customer process and account security, Please provide the document required:
1:Upload clear selfie of yourself holding ID/Passport/Driving license which clearly shows your full name.
2:Upload a screenshot of your bank account statement /internet banking page which clearly shows your full name and account number.
Important:Your document info MUST be the same as the withdrawal account.
2 pictures,formats like gif,png,jpg,jpeg,bmp are acceptable,within 1MB, and malicious uploads will lead to a seal!
Log in via Steam or phone number
Enter the Steam Url transaction link
Choose your accessories
1) Funds requested to be withdrawn
2) Funds used to reserve an item by placing a buy order
3) Funds that is pending transaction completion