This website contains products and services (“Services”) offered by MVXX
NETWORK PTE. LTD.(Business as “G2CGame”). The company is incorporated in
your use of this website, including all pages within this website (collectively
referred to herein below as this “Website”) as well as your use of our Mobile
application and other relevant services.
“Services”, refers to the services provided through our website
“Users” or “You”, refers to the user or person using our website
“Virtual Items “, refers to any computer game items, skins, comestics or gift codes
“Buyer(s)”, refers to the individual or entity seeking to purchase Goods from Sellers
“Seller(s)”, shall refer to the individual or entity seeking to sell Goods to Buyers.
3.Acceptance of Terms of Service
These terms apply in full force and effect to your usage and by using our services; you expressly
accept all terms and conditions contained herein in full.You must not use the G2CGame website,
mobile application and any other relevant services if you have any objections to any of the
any of our services provided including Mobile application, website and services offered.
The information contained on this Site is provided on an “as is” basis, without any knowledge as to your
specific circumstances. The site may become unavailable due to maintenance or malfunction of computer
equipment or other reasons.
4.Use of Website, Content, and Services
The Website, Content, and Services are owned by G2CGame and constitute proprietary information
and property and are protected by Singapore copyright and/or trademark law, as well as applicable
G2CGame hereby grants permission to you to use the Content, provided that the following
conditions are fulfilled,
(i) your usage of the content is solely for your personal use or non-commercial use (apart from purchasing or selling Virtual Items);
(ii) You do not alter or change or sell the Content; and
(iii) You do not replicate, share, distribute, or otherwise use the Content for any public or commercial purpose, including the use of
the Content on any other website which constitutes as duplication and plagiarism. These limitations are given exceptions, in the event whereby G2Cgame website provides features allowing You to distribute the content via mobile phone, email, social media, forums, or another method. If however, You violate to any of these terms, your permission to use the Content automatically terminates without prior notice.
5.Website Solely an Online Marketplace/Venue
Through its Services, G2CGame provides an online marketplace platform that assists users to
find, compare, purchase, and sell Virtual Items, skins, gift cards and more for use within
computer games or as gift cards currency in the associated avenues. G2CGame’s services are
more fully described at the FAQ section of our website. G2CGame receives a fee from Sellers
for connecting them with Buyers; however, G2CGame only acts in its escrow capacity and is
not involved in the provision or selling of the Virtual Items shown on the platform.
Under no circumstances is G2CGame acting as an employee, broker, agent or employer of Users
in the sale and purchase of Virtual Items. Accordingly, G2CGame platforms acts only as an
marketplace platform, and G2CGame is not and will not be a party that is held liable to any
forms of agreement that arises from your interactions with any Buyer or Seller for any issues
pertaining to the transactions on Virtual Items and skins on the platform. Users understand
and agree that G2CGame makes no representation as it has no control over any matters pertaining
to any qualities or characteristics of the Virtual Items and skins being sold by Sellers.
G2CGame Market does not warrant that any Goods, prices, taxes, or descriptions are accurate,
complete, or reliable and any forms of such information should only be used as a reference.
You, as a Buyer or Seller, are responsible to perform your own due diligence for the payment
of all applicable taxes, including, but not limited to, sales and use taxes that are applicable
6.Rules of Use
All users who use G2CGame's website and services are subjected to the following conditions:
(i) under no circumstances, to not use G2CGame's services for any illegal, or unauthorized
purposes that are lawfully wrong and to comply with all applicable laws, rules and regulations
(whether local, state, or federal);
(ii) without exception, to not engage in any behaviour or activities that are violent, defamatory,
hateful, pornographic, racist, threatening, or otherwise objectionable as determined by G2CGame
in its sole discretion; and
(iii) that you will not under any capacity, interfere or disrupt G2CGame's servers or networks that
are connected to the Services, including, but not limited to, the transmission of any harmful works
and files such as viruses, malwares, spyware or any other codes that are destructive in nature.
(iv) not to engage in price-baiting, price-switching or any other objectionable price manipulation
activities when using the Services. G2CGame has the rights in its sole discretion, to interrupt, suspend,
or terminate the Services that You can use if it suspects that You are engaging or are involved in any
unlawful, abusive, or fraudulent activities. In the event that G2CGame terminates your account or access
to its services as a result of a violation of this paragraph or any other paragraphs stipulated in this
to purchase virtual skins, gift cards and more. However, upon termination of your account, You will be
entitled to withdraw any unused monies on a case by case basis.
7.Disputes Between Buyers and Sellers
G2CGame will act only as an intermediary to facilitate the proper exchange of goods and payments
involved in the transaction process between buyers and sellers on the marketplace platform.
Under no circumstances is G2CGame warrant any claims related to the marketplace's items or prices.
To the extent that should a dispute arises between a Buyer and a Seller, Buyers agree that his/her
sole recourse for any and all claims related to the Goods, Virtual Items and skins and more sold by
Sellers shall directed to G2CGame. Likewise, Seller agrees that his/her sole recourse for any and all
claims related to the Goods, Virtual Items and skins and more purchased by Buyers, including payment
disputes, shall be G2CGame's responsibility and to be resolved by G2CGame.
In the event that there is a technical error arising from a lawful transaction between a buyer and
seller, G2CGame shall be liable for any errors and mistakes for the failure of transmitting funds
and money to the buyer or Virtual Items or skins to the seller. Additionally, G2CGame is responsible
for all customer service follow-ups. If the Virtual Items or skins or money were not properly delivered
due to a technical error from G2CGame platform, G2CGame shall provide a replacement item and/or refunds
as part of its obligation fulfilment.
Notwithstanding the preceding paragraphs, all funds received from a Buyer and Goods received from a Seller
will be held in escrow by G2CGame. Once a Buyer initiates a purchase of a Good, G2CGame will complete the
transaction. Once a transaction is completed, it cannot be cancelled and no monies will be refunded and no
Goods will be returned.
8.Relationship of Parties
There is no forms of partnerships, joint venture, employment or agency that exists between G2Cgame and its Users,
and nothing in document or verbal promises which shall constitute as creating any joint venture, partnership,
or employment relationship between G2CGame and its Users.
9.Ownership and Legal Compliance
Sellers represents and warrants that any Virtual Items or skins that is listed on the marketplace are own by
him/her and is in compliance with all applicable laws in connection with the entire process of the sale of such Goods.
In order to use G2CGame services, a G2CGame account is needed. To register for an G2CGame account, users are required
to create a Steam account managed by Valve corporation (https://store.steampowered.com/join/?). You agree to sign on and
register for the Service through your Steam account provided by the Valve Corporation or Valve S.a.r.l. (individually and
collectively,”Valve”). You are solely responsible for managing your account and password and for keeping your password
confidential, and for restricting access to your account. G2CGame is not affiliated in any way with Valve and Its affiliates.
You agree that the terms of any respective Steam subscriber agreements and/or terms and conditions, and/or policies shall apply
to You in all respects. Any warranties, rights, obligations or other contractual relationship that You have with respect to your
Steam account and Valve shall remain consistent with, but in addition to these Terms.
For the purpose of using of the site, G2CGame services are not available to persons under the age of 13. If you are between the
ages of 13 to 18( or between 13 and the age of legal majority in your jurisdiction of residence), you may only use G2CGame services
under the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms of Service. By using G2CGame's
Services, You declare and affirm that You are either more than 18 year olds, or an emancipated minor, or have the consent of your parents
or guardian and are fully capable and competent to enter into, abide by and to comply with all terms, conditions and requirements stipulated
are not intended for children below 13 years old. If you are below 13 years old, please do not use G2Cgame and its associated services.
12. Account Registration
You shall ensure all information that You submit is accurate and updated. G2CGame Reserves the right and may, in its sole discretion, refuse to
offer access or use of the Services at any time. G2CGame services are not available to any persons who are prohibited by law in any other jurisdiction.
In order to register an G2Cgame account, you will be asked to provide us with certain information such as handphone number and password. You are solely
responsible for maintaining the confidentiality of your account and password. We cannot and will not be liable for any loss or damage arising from your
failure to comply with the above. G2CGame will have the right to investigate and prosecute violations of any term or provision of this Agreement or your
use of the Site and Service. This may include a permanent ban on the use of the services. You acknowledge that, although G2CGame has no obligation to monitor
your access to your use of the Site and Service, it has the right to do so for the purpose of operating the Site and Service, to ensure your compliance with
this Agreement. By accepting these terms you waive all rights not specifically set forth herein, and agree to hold G2CGame harmless from any claims resulting
from any action taken by G2CGame during or as a result of its investigations.
13. Payment and Fees
Users recognises and understands that in the event that they chooses to use G2CGame's services, they are subjected to and agree to pay and be responsible
for all applicable charges and fees for such Services. To the fullest extent permitted by law, fees paid to G2CGame are non-refundable. In extraordinary circumstances,
G2CGame may consider refunding fees paid to G2CGame but is under no obligation to do so and any such refunds are at the discretion of G2CGame. Nothing in these Terms of
Service obligates G2CGame to extend credit to any party.
Any request for a refund by Buyer after the escrow transaction has been completed shall be directed initially to G2CGame. G2CGame will at its own sole
discretion, determine whether to intervene, attempt to resolve, rectify the dispute or to direct the Buyer to the Seller. In any case, You agree and
understand that G2CGame is under no obligation to issue refunds.
You acknowledge and agree that You are the owner of any PayPal account, Wechat account, DBS account, and/or any other payment method that
You submit to G2CGame for payment of Virtual Items and skins. G2CGame requires all Buyers to verify their credit cards details through any
follow-ups or from its verification system. You acknowledge and agree that G2CGame may share your any payment information, credit card and
related billing that you provide with companies who work on G2CGame's behalf, such as payment processors and/or credit agencies, solely for
the purposes of verifying credit card ownership, checking credit, effecting payment to G2CGame and Sellers, and servicing your account.
You agree that G2CGame is not responsible for any disputes that arises from the actions of any third-party payment processors and if such
disputes (such as payment hold or freeze) do occur as a result, you agree that any legal claims and actions shall be solely directed against
the payment processor.
In the event that a Buyer obtains a refund through his/her credit card company or via a payment processor used in the transaction processes of
G2CGame, the Buyer shall be liable to G2CGame for any fees due to G2CGame for the transaction between Buyer and Seller and any expenses, cost,
fees or charges imposed as a result of any chargeback or refund from the payment processor. At G2CGame's sole discretion, in the event that
such chargeback and refunds does occur, G2CGame may
(i) invoice or charge a fee to Buyers;
(ii) debit or place a lien on the Buyer's account; or
(iii) subtract any subsequent fees in connection with a subsequent transaction.
To use G2CGame's Services, Buyers are required to deposit money into his/her G2CGame account. The money inside a Buyer's G2CGame account may
be used to purchase Virtual Items and skins on the marketplace platform. Upon the completion of a transaction, the money involved in the
transaction will be transferred into the Seller's G2CGame account. Any leftover and unused money in Buyer's/Seller's G2CGame account may be
withdrawn at any time, subjected to the charges and fees stipulated and associated with the withdrawal process set forth by G2CGame.
In compliance with Anti-Money Laundering (AML) policies and regulations, G2CGame users may not deposit money and withdraw them without first
spending the money within the marketplace platform.
G2CGame may also, at its sole discretion, provide information in response to valid legal processes, such as search warrants, court orders,
subpoenas, or to exercise or establish its legal rights to defend against legal claims. G2CGame shall not be liable for any use or disclosure
of such information by such third parties.
All monies stipulated in this Agreement and in the Service are expressed in SGD and include all applicable taxes. Users of the site might be
asked to produce proof of their identity for the purpose of receiving or making payment for our services. This includes identification
information such as identity photograph or bank account details or any other such documentation necessary, for verification purposes,
including verification of payments received through third party payment processing e.g. (PayPal).
Users may at any time request to withdraw from their sales proceeds through the available methods offered on the site. All Virtual Items that
you make available via the Service are made available for a final, non-refundable sale to other users of the Service. Making or receiving payments
on the Service may be delay while G2CGame validates your compliance. G2CGame Charges fees for Virtual Items sold via our Service. You agree that this
Agreement shall be subject to all prevailing statutory taxes, duties, fees, charges and/or cost, however denominated, as may be in force and in connection
with any future taxes that may be introduced at any point.
14.User Submitted Content
You warrant that You are in ownership of all intellectual property (IP) rights in any User Submitted Content (USC) or have the appropriate license or
consent from the rightful owners. By submitting your USC onto G2CGame, you grant G2CGame a irrevocable, perpetual worldwide royalty-free, transferable
right and license to use, to use, adapt, copy, publish, modify, translate, create derivative works, and distribute your USC.
15.Intellectual Property Ownership and Notices
Any other trademarks, logos, skins, artworks and other objects appearing anywhere on The G2CGame website are the property of their respective owners.
There are no implied licenses to use them, unless otherwise stipulated by the owner. G2CGame disclaims any liability for any USC or third-party content
submitted to, or posted on, the platform or on any other official avenues. In the event you suspect and believe that any content on the G2CGame platform
or other avenues infringes upon your trademark, copyright, or other IP right, please send a notification of your claim to G2CGame’s email address.
G2CGame logo and any G2CGame service names, logo, scripts, title header are trademarks of the site or our affiliates and may not be copied. G2CGame service
names may not be used as any part of domain names, meta tag or email addresses in whole or partial as conferring any license by G2CGame to you.
16.Weblinks to Other Websites
G2CGame's platform may contain weblinks to external websites. These weblinks are provided solely as a convenience to users and are under no circumstances,
be seen as an endorsement by G2CGame of the business practices, contents, services or products of such third-party websites. G2CGame is not responsible for
any of your interactions with the mentioned third-party websites and does not make any representations regarding the products, business practices, services
and content of such third-party websites. You acknowledge and agree that you assume all risk and responsibility should you decide to access and/or use these
third-party websites. You are responsible for doing your own due diligence in precautionary measures to protect yourself, your computer system and mobile devices
from any viruses, malwares, spyware or any other codes that are destructive in nature.
17.Disclaimer of Warranties
The website and services are provided “as is” and without warranties of any kind, either express or implied. To the fullest extent permissible pursuant to applicable
law, G2CGame disclaims all warranties, express or implied, including without limitation the implied warranties of merchantability, fitness for a particular purpose,
title, and non-infringement. G2CGame does not warrant that the website or services will be uninterrupted or error-free, that defects will be corrected, or that the website,
services, or the servers that make them available are free of viruses or other harmful components. G2CGame does not warrant or make any representations regarding
(i) the use or the results of the use of the website or services in terms of correctness, accuracy, reliability, or otherwise, or
(ii) any goods listed on the website and purchased by you. You consent to assume all risks for any damage and loss of data to your computer system and mobile devices that arises
from the use of G2CGame's platform and services, including any damages resulting from viruses. G2CGame does not authorize any entity to make any warranties on its behalf.
Users are advised to not rely on such fraudulent promises and warranties made by these third parties not associated with G2CGame unless explicitly declared through
G2CGame's official channels.
18.Limitation of Liability
You acknowledge and agree that your only right with respect to any problems or dissatisfaction with the services is to request for termination of your account/or discontinue
any use of the service provided.
In no event shall G2CGame or any affiliates be liable for any indirect/direct, special, general, compensatory, consequential and/or incidental, arising out of relating to the
conduct of you or anyone else in connection with the use of the services, including but not limited to the loss of use, loss of profits or loss of data, whether in an action
in contract, tort(including but not limited to negligence), strict liability or otherwise, arising from your use of any of the service, including, but not limited to, any errors
or missions in any content, or any loss or damage of any kind incurred as a result of the use of the service/or product posted, transmitted, or otherwise made available via the
service. Some states or jurisdictions do not allow part of the above limitation of liability or exclusions of warranties or disclaimer of implied terms in contracts to apply to
you, the limitations, exclusions will apply to You only to the extent permitted by applicable law.
You agree to defend, indemnify, and hold harmless G2CGame, its agent, representative, licensors, distributors, licensees, and other authorized users, and all of the foregoing entities’
respective officers, owner, employees, directors, agents, representative, and assigns from and against any and all claims, losses, obligations, damages, costs, liabilities, attorneys’
fees, and expenses arising or resulting from
(i) your usage of G2CGame's platform or Services;
(iii) the sale or purchase of any use of any Virtual Items and skins;
(iv) your infringement and violation of any third party rights, including, but not limited to, trademark, copyright or privacy rights, and
(v) any UHC, posts or verbal communication that causes damages to a third party.
You agree to without question, fully cooperate to the extent that is reasonable, for any requirement in the defence of any claim. You agree to not,
without G2CGame's prior written approval, to enter into settlement agreement that affects the rights of G2CGame. In any case, G2CGame reserves the rights and
authority to assume any and all exclusive defence and control of any matter otherwise subject to indemnification by You.
G2CGame may, at its own sole discretion, terminate, freeze or suspend your access to G2CGame Services at any time without notice
in full or in partial, to its platform and Services for any or no reasons, including, but not limited to, the breach of the conditions
under any regulation, statute, law, or by an qualified arbitrator or court of competent jurisdiction, then such provisions shall be deemed
reformed but only to the extent necessary in compliance with the applicable laws and regulations. All remaining provisions are to remain in
full force and effect.
prior or subsequent breach.
25.Governing Law and Venue
dispute that arises between the two parties, You and G2CGame, whether in portion or whole from your usage of the Website or Services, shall be
managed exclusively by an arbitrator who is located in Singapore in accordance with Paragraph 26 below.
You agree to resolve any disputes, controversies, or claims between You and G2CGame through binding and final arbitration instead of through court
claims are to be submitted for binding arbitration with accordance to the Rules of American Arbitration Association as you and G2CGame hereby waive any
right to a jury trial. Any arbitration will be determined and heard before a single arbitrator in Singapore. In such cases, the arbitrator's decision is
final and binding upon the parties. These bindings may be enforced in any court of competent jurisdiction. All involved parties agree that throughout
the entire arbitration, all information and elements (including, without limitation, any pleadings, briefs or other documents submitted or exchanged and
any testimony or other oral submissions and awards) pertaining to it are to be kept confidential and not to be disclosed beyond the arbitration proceedings.
An exception to this is only allowed in compliance with judicial proceedings relating to the arbitration, or by applicable disclosure rules and regulations
of governmental agencies.
27.Class Action Waiver
claimants. Claims may not be arbitrated on a class or representative basis and the arbitrator can only decide your individual claims. In any case, the
arbitrator may not join or consolidate the claims of other individuals or parties in similar situations.
28.Storage of Item & Liability
G2CGame acts as an escrow service and is subject to the availability of Steam, a digital distribution platform managed by Valve Corporation.
The escrow service process is as follows: when a Seller transfers Virtual Items or skins to be held in escrow, the virtual item or skin is
transferred from the Seller's personal Steam account to a Steam account managed by G2CGame. Users understand and agree that while the Steam
account that is managed by G2CGame, G2CGame shall not be deemed liable for any issues that arises that influences the availability of the
Virtual Items or skins on these Steam accounts. In the event access to these Steam accounts becomes restricted by Steam, sellers are responsible
for contacting Steam to retrieve their Virtual Items or skins.
Virtual Items and skins purchased will remain on a G2CGame Steam account until it is fully transferred out into a buyer's G2CGame account. G2CGame
reserves the rights to automatically list Virtual Items or skins for sale for seller if their listing was delisted and the virtual item or skin
still remains inside a G2CGame Steam account and is not traded off within 30 days.
30. Pay to Play
Users agree and understand that they are responsible for taxes, fees and any other expenses associated with the buying/purchase of your Virtual Items and
skins resulting from charges imposed by your relationship with payment processors or the duties/taxes imposed by your local customs official or other
regulatory bodies. If the need arises for customer service inquiries or disputes, users may contact G2CGame through our customer service hotline.
Furthermore, payment related issues should be addressed to support@G2CGame.com. As much as possible, G2CGame strives to work towards resolves any
disputes that arises from our users purchase and sale of Virtual Items or skins on the platform.
Notice:to ensure the safety of your account and the platform, G2CGAME will gradually start real name authentication. Only those who pass the authentication can withdraw cash more than S$1,000. The name in withdrawing and binding bank cards should be same
As part of Know-Your-Customer process and account security, Please provide the document required:
1:Upload clear selfie of yourself holding ID/Passport/Driving license which clearly shows your full name.
2:Upload a screenshot of your bank account statement /internet banking page which clearly shows your full name and account number.
Important:Your document info MUST be the same as the withdrawal account.
Clear Selfie photo
with identification document
Screenshot of bank
account statement/internet banking page/Paypal Statement
2 pictures,formats like gif,png,jpg,jpeg,bmp are acceptable,within 1MB, and malicious uploads will lead to a seal!
Log in via Steam or phone number
Enter the Steam Url transaction link
Choose your accessories
Locked Funds Includes:
1) Funds requested to be withdrawn
2) Funds used to reserve an item by placing a buy order